Team Manager (Dota 2)

Remote · Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia · Pro-Gaming expand job description ↓

Description

As Team Manager of our Dota 2 team, you will be a key conduit between our team and the other departments that make up Fnatic. You’ll drive high performance and standards, and ensure all involved in the team are great representatives of the Fnatic brand.


Your mission is to:

  • Manage the day-to-day operation of Fnatic’s training facilities and teamhouse, including related security, shipments, invoices, visits, inventory and purchases
  • Organise schedule for player trainings/breaks/activities
  • Take responsibility for player wellbeing, maintaining health and wellness (including gym sessions) and guiding on nutrition and lifestyle habits
  • Provide feedback to senior Pro-Gaming management on the team's condition, mentality and performance
  • Support organisation of team travel from budgeting, visa applications, and support during trips
  • Be the first point of contact for other Fnatic departments, including but not limited to: Gear, Marketing, Content and Partnerships, being readily available on Slack/phone/email during work hours. You may need to assist with feedback, scheduling, execution or project management of inbound requests from the aforementioned departments
  • Support in day-to-day relationship management with tournament organisers, and provide updates to Fnatic players and staff of schedules, policy changes, content obligations and other updates
  • Coordinate event requirements for players and supporting staff from briefing through to execution, ensuring event opportunities are maximised
  • Deliver photo/video content in collaboration with the Fnatic Content team, and assist players with obligated social and streaming deliverables
  • Educate players on Fnatic’s policies and requirements when it comes to partnerships, dress code, sportsmanship, and fair play
  • Observe Fnatic guidelines on software and service usage, from appropriate data storage and sharing to security settings
  • Establish a vast network of contacts in the game’s community, such as event organisers, game developers, journalists, team managers and players

Requirements

We're looking for:

  • A passion for esports and strong knowledge of Dota 2
  • Background working in talent management/service oriented environment
  • Experience working remotely desirable
  • Willingness to travel abroad for extended periods
  • Ability/permission to drive in Malaysia
  • Interest in food and nutrition
  • A hard-working nature with a sense of urgency and high level of commitment
  • Emotional calmness and ability to think on your feet
  • Flexibility and comfort in being on standby
  • Someone technically minded with good core computer/network knowledge
  • Working knowledge of G Suite and Microsoft suite
  • Detail orientation and quality focus

Benefits

What we have to offer:

  • The chance to work with one of the premier teams within global esports
  • Work for an international company with 8 other locations around the world
  • A generous welcome allowance to spend in the Fnatic shop
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